If you are experiencing issues with a neighbour’s pet we suggest that you approach your neighbour first to speak about the issue, as they may not realise that it is causing you a problem. This usually resolves the matter quickly and is a better long-term solution.
Cats in your garden
We do not consider this to be anti-social behaviour and we cannot take any action to stop this.
Dogs Barking
We would generally only consider dogs barking to be anti-social behaviour if it is frequent and persistent. We suggest that you speak to your neighbour first to explain the issue, as they may not realise that it is causing you a problem.
If this does not work then you can download our Noise app where you can start to record and report the noise you are hearing. We can then advise you if the noise is something that we would investigate.
You can also report excessive dog barking to the Environmental Health team of your local authority.
Dog fouling
Dog fouling can be considered anti-social behaviour if someone is regularly allowing their dogs to foul in a public place
We suggest that you speak to your neighbour first to explain the issue, as they may not realise that it is causing you a problem.
If the problem persists, please contact us so we can support you. Please note, we can only investigate if the owner of the dog is one of our tenants.
Dangerous dogs
If there is a dog that is dangerous and not under control, you must call the police emergency number 999 immediately, especially if you feel that you or anyone else is at risk.
Any dog that shows aggressive behaviour and makes you feel frightened can be considered a dangerous dog, especially if it is frequently not under proper control.
Once you have reported this to the police, please contact us on 0800 014 15 45 so we can support you with any further actions as required.
If you have concerns about the welfare of an animal, you should contact the RSPCA.
Did you know that you can make a report on the MySoha app?
Report an animal-related issue
Additional information and support: