Discretionary housing payments


Each local council gets an annual pot of money to help people who claim housing benefit or the housing element of Universal Credit who need extra, short-term help to pay their rent.

The council decides who gets these payments but once the yearly pot is used up the council can’t make any more payments.

As part of the Government’s benefits changes which started in April 2013, each local council gets a pot of money to help people currently qualifying for Housing Benefit who need extra, short-term help to pay their rent. The council then decides who can get these payments. However, when the available money forthe year is used up, the council cannot make any more payments.

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How do you claim?

Contact your local district council or Soha Housing for a claim form. You can find your council here.


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How is it paid?

Discretionary Housing Payments can bepaid weekly, or as a lump sum. They can be backdated in some case.


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How does the council decide?

To decide if you can get a payment, the council will consider if you:

  • Are on a low incomenhave non-dependent adults living with you
  • Receive benefits because you or your child have a disability
  • Have to pay child maintenance or legal costs
  • Have high heating costs from spending time at home because of illness or disability
  • Have extra travel costs to visit the doctor or hospital, or you care for a relative or friend
  • Are likely to become homeless without extra financial support

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How will councils help?

They will try to assist people who have been particularly affected by the Benefit Cap or non-dependent deductions. This is where people are going to lose housing benefit, or the housing element of Universal Credit when they carry on living in a home larger than the Government thinks they need.


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Who will priority go to?

Foster carers and people living insignificantly adapted homes are likely to get priority. There is no right of appeal if the council says you cannot get a Discretionary Housing Payment.


 

Copyright © 2026 Soha Housing. All Rights Reserved. Soha Housing Limited is a charitable registered society, registered under the Co-operative and Community Benefits Society Act 2014, number 28410R. We are authorised and regulated by the Regulator of Social Housing and the Financial Conduct Authority.

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