Work for us

Our aim is to enable staff to deliver high-quality services, by providing them with innovative and proactive solutions that drive our business transformation, strengthen a shared culture and build our ability to grow together.

We know that attracting and retaining excellent employees is key to this success. Our team is committed and enthusiastic about our work and we are always looking for the right people to join us and really help us make a difference.

This also means we will invest in you through great training and management, so you will have the knowledge, skills and behaviours to provide that service.

In our 2024 staff survey, 99% of our employees said they are proud to work at Soha.

How do we keep this high level of passion and engagement from our staff?

• We promote a culture where staff feel safe, and can thrive and flourish.
• We actively support learning and development to enable you to realise your full potential.
• We offer a wide range of excellent benefits tailored to suit you.
• We are committed to valuing diversity and promoting equal opportunities for all.

In 2018 we became Living Wage Accredited. “Maintaining our Living Wage accreditation demonstrates a public commitment to fair pay”, says Katie Legg, Head of HR.

Armed Forces Covenant
Soha made a public commitment to ensure that current and veteran members of our armed forces and their families are treated fairly by signing the Armed Forces Covenant in 2020. The Covenant brings together the government, businesses, local authorities, charities and the public to support the forces.

Of over 5530 organisations nationally which had signed the Armed Forces Covenant in 2020, Soha was one of only 27 social landlords to have made the pledge. It was one of only three in the South-East and the only one of those in the region without existing military connections. There are now over 13,000 organisations in the Armed Forces Covenant community.

Head of HR at Soha, Katie Legg, said “Soha recognises how much serving personnel, veterans and military families contribute to our communities and the local economy, as well as to our nation’s security, which is why we’ve signed the Armed Forces Covenant. Among other things, we’re pledging to support the employment of veterans, service spouses and partners by promoting career opportunities and flexible working. We are also geared up to accommodate the special requirements of staff who choose to be Reservists. This is not just about our saying ‘thank you’ but acknowledging that there are valuable skills and unique experience which members of the military family can bring to a business.”

Harry’s Pledge – as employers
We will be a carer-friendly employer, doing all we can to support people with caring responsibilities to work for us by making our policies carer-friendly, ensuring they can work flexibly and fit paid work around unpaid caring work. We will provide platforms and support for carers to tell their stories, and to tell us what they need from us as employers and housing providers.

We know that we need a diverse workforce, with the right skills and understanding, who can work with our residents to achieve our goals.

That is why equality and diversity drives our recruitment, development and retention policies and practice.

• We make sure our recruitment procedure does not unfairly discriminate against anyone.
• We collect and monitor recruitment data to make sure our practices are fair and reflect best practice.
• We positively encourage people from under-represented groups to apply for our jobs, so we reflect the communities where we work.
• We provide all employees with the training and development they need to fulfill their potential and to fully understand equality and diversity.

We make sure you have the knowledge and skills to deliver an excellent service to our residents, stakeholders and colleagues.

We will also encourage and support your development through effective talent management making sure you reach your full potential.

When you join us, you will have:

• a comprehensive induction
• on the job training
• regular 1-to-1s with your line manager
• personal appraisals
• support for your continuing professional development and/or professional qualifications
• secondment opportunities

To make sure we attract and retain the right staff, we offer lots of great benefits including:

• attractive salaries which are regularly reviewed
• generous annual leave of up to 30 days a year, plus public holidays
• flexibility to work where and when best suits you, your role and your team
• ability to buy / sell up to ten days extra annual leave a year
• a defined contribution pension scheme with generous employer contributions and salary sacrifice arrangements
• excellent occupational sick pay of up to three months full pay and three months half pay
• Enhanced Maternity, Paternity, Adoption and Carers’ Leave and pay
• a free employee assistance programme, including a confidential 24-hour helpline and face-to-face counselling
• travel season loan
• cycle to work scheme
• business mileage payments and free staff parking
• every year, spend a paid day volunteering with a charity of your choice
• annual staff conference, regular away days and an active social club

We also offer flexible option so you can tailor your benefits to include some of the following:

• personal benefit allowance – up to £700 cash per annum
• private medical insurance
• healthcare cashback scheme
• annual health check
• up to two days’ additional annual leave

To be part of our team, you’ll need to be creative, professional, ambitious and keen to deliver excellent service working with your colleagues. You’ll need the right skills and experience and will certainly need to fit with our culture.

If that sounds like you, please have a look at our current available roles. If you think you meet our essential criteria and are looking for a position where you can make a real difference, we’d love to hear from you.

For further information or if you’d like an informal chat, please contact our recruitment team on recruitment@soha.co.uk.

To apply for Soha Housing: find all our Soha Housing vacancies here.

To apply for Soha Response: download the job description and equality and diversity monitoring form, then complete and return these to recruitment@soha.co.uk before the closing date.

When you complete your application:

• carefully read the advert and job description so you’ve got a clear idea of the essential criteria that we’re looking for.
• make sure your relevant experience and anything else you want us to know about you, is included in your application. That way we can easily see how your skills match what we’re looking for.
• remember – your skills are transferable. You may not have done the exact job you’re applying for, but you may still have relevant skills, knowledge and experience from other roles or from other aspects of your life.
• make sure you fully complete the equality and diversity monitoring form so that we have all the information we need.

At the interview

Interviews can be nerve-wracking, but we want you to do well and we’ll do everything we can to make you feel comfortable.

• When you’re answering a question, if you have a relevant real example, tell us about it.
• If you have knowledge, skills or experience that you think are important to the role, make sure you tell us.
• Interviews are a two-way process. If you want to know more about the job or Soha, please ask. It can help if you make a note of any questions you may have before you arrive.
• We guarantee to interview all disabled candidates who meet the minimum criteria for any of our vacancies. Please let us know if we can make any special arrangements to make your visit easier.
• After the interview, if you are not successful, we will write to you and let you know. You could also ask us for feedback by contacting the HR team.

Good luck with your application and thank you for your interest in working with us.