Claiming on Soha’s building insurance


Soha has buildings insurance that covers all of our shared ownership and leasehold properties. This covers the property is the structure is damaged, for example by fire or water. Here is our summary of cover document:

Soha Summary of Cover 2025

If you want to make a claim, please contact the Claims Department at Arthur J Gallagher, our insurance provider. Their telephone number is 01245 341200. You will need to let them know that you are covered under a Soha policy. They will also want this form completed:

General Claim Form

This can be posted to:

Arthur J Gallagher, 27-30 Railway Street, Chelmsford, CM1 1QS

Please note that there will be an excess premium when making a claim, which you will be required to pay. The amount may vary so please check this with Gallaghers.

For further information please contact:

Home Ownership team on 0800 014 15 45 or homeownership@soha.co.uk