Repair responsibilities

• garden maintenance, including all soft landscaping areas
• clothes lines
• sheds and outbuildings not installed by Soha
• wheelie bins
• hanging rails and shelves
• satellite dishes and broadband connections
• curtain battens and rails
• all loose-fitting furniture
• replace/refix loose skirting boards, architraves and dado rails
• repair of internal doors, including repair/replacement of loose internal door locks, latches, handles, hinges, defective letter boxes and locks where the keys have been lost
• internal decoration
• floor covering, including repairs
• clearing and cleaning internally and externally
• mirrors, toilet roll holders, soap dishes, towel rails, sink and bath plugs
• bathroom cabinets
• replacement lightbulbs
• white goods
• repair/replacement of WC seats

• fencing and gates
• existing hard landscaped areas, including driveways and pavements
• external garden walls
• drainage pipework
• external surface area of the property, including roofs, walls, chimneys, windows and doors
• broken glazed units
• internal and external structural repairs
• fires and fireplaces
• fascias, soffits, guttering and downpipes
• garages and outbuildings installed by Soha
• building insulation
• external decoration
• scaffolding to effect repairs
• internal sub-floors and staircases
• internal fire doors and furniture
• balustrades, handrails and grab rails
• kitchen cupboards, doors and worktops
• all bathroom sanitary fittings (basin, toilet, bath, shower or bidet)
• repair/replacement of door frames, linings, architraves etc. and any door repairs not noted as being tenant's responisibility below
• all water pipework and waste pipes
• shared communal areas in blocks
• all internal walls and ceilings (excluding decoration)
• internal door replacements
• floor and wall ceramic tiling
• damp and mould
• some pest treatments (see our pest control policy here)
• all ductwork, ventilation and extractor units
• all heating plant and gas appliances
• electrical circuits, sockets and switches
• door entry systems
• fire alarm systems

Please note that any repair casued due to neglect or damage caused by the resident can be recharged to the resident.