Your personal information

At Soha, we treat the personal information of our residents carefully

We take all reasonable steps to keep your information secure and to only use it in accordance with law and the consent provided by you. We only share your personal information with others when we have your consent, are required by law, or it is necessary for the administration of your tenancy or lease agreement (for example repairs contractors or our survey company).

We recognise that meeting the needs of our residents extends beyond simply meeting their housing requirements. As a result, we collect and process information about our residents to help us understand and identify other needs and related interests that they may have.

The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) 2018 gives you rights in respect of how we process information about you – you can refer to the Information Commissoner’s Office for further details. You can also exercise your rights or update your personal preferences by contacting:

The Data Protection Officer, Soha Housing, Royal Scot House, 99 Station Road, Didcot, OX11 7NN

Tel: 01235 515900 / 0800 014 1545

Email: dpo@soha.co.uk

Soha’s Data Protection Policy and Privacy Notice can be found on this website or you can ask for a print copy by contacting the Data Protection Officer using the details above. Please contact us if you have any concerns or questions about how we handle information about you.